Shipping policy

SHIPMENT PROCESSING TIME

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping is calculated based on weight at checkout.

Delivery delays can occasionally occur.

 

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

MISSING OR DELAYED PACKAGE

If your package has been marked delivered but you have not received it, please allow 3-5 business days from the date it was marked as delivered. Please also check with neighbors or family to see if anyone has collected your package on your behalf. If by the 3rd business day you still cannot locate your order, please reach out to us for assistance. We will then assist you with filing a claim for your order.

Please note, delays in transit times may occur with the shipping carriers and is out of our control.

RETURNS

Due to the nature of our products, all sales are final. If you receive a damaged item or have questions about your order, please contact us at info@archmebaby.com.